Past Case Studies

Established in 1980 to market Mitsubishi forklifts in Australia, MLA Holdings has forged a successful path via its policy to represent the best quality equipment and employ the most practical and innovative staff.

MLA’s steady growth and desire to own company premises were the catalysts for their recent relocation from Rydalmere to Wetherill Park in January 2008. The company’s new premises are more than double the size of the Rydalmere site.

A recent interview with MLA’s Materials Services Manager, George Darnton, revealed that this relocation led to the need for a raised storage area, pallet racking and a hand loaded storage system. It was an Internet search based on hand loaded storage that led Mr. Darnton to www.displayandstorage.com.

“From the very beginning, Display & Storage stood out. Everyone was professional and friendly, from the Sales Director to the men installing our systems,” commented Mr. Darnton. The level of involvement and interest that the entire team showed in the project also impressed him.

Faced with obstacles that would potentially affect the timely completion of the project, Mr. Darnton revealed that the DSG team was unfazed: “I called about an issue from our end that meant a change to the dimensions of the raised storage area would be required at about 5pm on the Friday prior to installation, knowing that this would be a pretty big spanner in the works. Within minutes, the sales and design teams had come back to me with a solution, and the installation commenced at 8am the next Monday, not a minute later than the originally scheduled time.” A fundamental belief at DSG is that we should always find solutions, regardless of the problem.

When asked about the key measures of success of the project, Mr. Darnton was pleased to share that his three key measures were met and exceeded by the DSG team. These were: cost effectiveness, job completion meeting specifications, and accurate, on time delivery and installation. In summing up his experience with DSG, Mr. Darnton said “I can’t emphasise enough how great the whole experience with Display & Storage was.”